12 Managed services
AMC Contracts
Annual maintenance contracts that behave like a proper service relationship — not a support desk you only hear back from after three follow-ups. Priority response, preventive checks and clear records of every visit.
PriorityPreventiveReporting
01 What's covered
- Laptops, desktops and workstations
- Servers, NAS and network equipment
- Printers, projectors and AV
- CCTV, biometric and access-control systems
02 How it works
- Asset audit and baseline health report
- Scheduled preventive visits — quarterly / half-yearly
- Priority response window for breakdowns
- On-site + remote support hours
- Service log per asset, monthly summary to you
03 Contract options
- Comprehensive — parts + labour
- Non-comprehensive — labour only, parts at cost
- Custom SLA — response and resolution times to your need
◆ Who this is for
- Offices with 10+ devices to maintain
- Businesses that can't afford downtime
- Anyone tired of chasing multiple vendors
◆ What you get
- Signed contract with clear scope
- Named engineer and escalation path
- Monthly and annual service reporting
◆ Related
Other things we handle.
◆ Ready to start