04 Managed services
Facility Management
A dedicated IT presence embedded in your office — a friendly, accountable engineer who keeps devices healthy, printers running, users unblocked and your infrastructure quietly in shape.
On-siteHelpdeskUptime
01 Day-to-day scope
- User support — password, email, VPN, printer, connectivity
- Device health, patching and preventive checks
- New joiner setup and exit-user offboarding
- Vendor coordination — ISP, printer, AV, hardware
- Ticket logging, weekly summary and monthly report
02 Hardware we look after
- Laptops, desktops, monitors, docks and peripherals
- Printers, scanners, MFDs, network attached storage
- Wi-Fi, switches, routers, firewalls and cabling
- AV — projectors, displays, conference room hardware
03 Software we look after
- Windows / macOS updates and patching
- Antivirus, backups and account hygiene
- Business apps, printer drivers and cloud tools
- MDM and asset inventory
◆ Who this is for
- Offices without a dedicated IT team
- Growing teams where things keep breaking quietly
- Companies that want one accountable face for IT
◆ What you get
- Dedicated on-site engineer(s)
- Documented processes and asset register
- Monthly service reporting
◆ Related
Other things we handle.
◆ Ready to start